DISCOVER THE POWER OF MAESTRO
Maestro is the heart of Desk Manager integrations.
Acting as a HUB, it simplifies and speeds up processes without the need for complex code adjustments.
Excellent solutions in the most different segments with business intelligence tools, internal and external communication, finance and much more. All this to complement your management and improve your business results.
Desk Manager enhances team communication with alerts integrated into major tools, notifying status changes in projects in real time, simplifying task management, and reducing dependency on emails.
Power BI is one of Microsoft’s most popular tools, also featured in Desk Manager, standing out for its ease of use and integration with Microsoft 365.
The integration uses artificial intelligence to automatically answer customer questions, making service faster and more efficient. Reduce the workload of agents and improve customer experience, allowing your team to focus on more complex issues.
Desk Manager enhances team communication with alerts integrated into major tools, notifying status changes in projects in real time, simplifying task management, and reducing dependency on emails.
New Wave Workspace revolutionizes workspace management, allowing control of reservations and services like cleaning, IT, and furniture. This synergy facilitates ticket creation, feedback, and service traceability, optimizing corporate organization. otimizando a organização corporativa.
JivoChat, a professional chat for online services, automatically converts conversations into tickets, sending leads and service histories directly to the panel, enabling efficient organization through customized categories.
A flexible VOIP alternative for businesses, integrated with Desk Manager allows calls directly from the platform and automates the registration of interactions in tickets, including recordings and call durations, facilitating monitoring and audits. otimizando a organização corporativa.
The integration facilitates asset management through Automatic Inventories, allowing efficient and up-to-date control of the machine park directly on the ITSM platform, with automatic updates and simplified management of configuration items in tickets.
The integration enhances call control, allowing calls to be made and registered on the platform, with recordings and details attached to tickets to facilitate management, audit, and ensure no contact information is lost with technicians and requesters.
Recognized by Gartner as a leading RPA platform, it optimizes and automates processes, minimizing errors and repetitive tasks. With the Process Orchestrator, it manages data and analytics, initiating automated workflows that interact with tickets, providing visibility and efficiency in operation.
Hosts Green is a SaaS solution that monitors assets and, with Desk Manager, automatically opens and closes tickets based on asset availability. It offers status visualization in list or map format, monitoring various items and protocols.
Desk Manager simplifies access by integrating login with Google, allowing operators and requesters to use their business accounts for secure and unified entry, eliminating the need for multiple passwords.
Desk Manager simplifies access by integrating login with Microsoft Account, allowing operators and requesters to use their business accounts for secure and unified entry, eliminating the need for multiple passwords.
Slemma, an innovative Russian tool, offers a robust alternative for data compilation and managerial report creation in Desk Manager.
Optimize business management through automatic expense postings, rejections, and payments, allowing registered expenses on the platform to be financially managed in Keruak Software and stock synchronization with CMDB, facilitating asset control and use in operations.
Workplace from Meta offers an integration that allows the creation of conversation channels, facilitating ticket creation and direct communication with specific teams, optimizing collaboration and task management.
QlikView and Qlik Sense are globally recognized as leading tools in data concatenation, with additional integrations that optimize data compilation in Desk Manager.
Desk Manager enhances team communication with alerts integrated into major tools, notifying status changes in projects in real time, simplifying task management, and reducing dependency on emails.
Desk Manager enhances team communication with alerts integrated into major tools, notifying status changes in projects in real time, simplifying task management, and reducing dependency on emails.
Desk Manager enhances team communication with alerts integrated into major tools, notifying status changes in projects in real time, simplifying task management, and reducing dependency on emails.
Maestro, from Desk Manager, is a low-code IPaaS (Integration Platform as a Service) tool that facilitates integrations without relying on developers, offering an exclusive store to easily connect tools like Reclame Aqui, Slack, Instagram DM, etc.
Password Reset for SAP Users through a ticket opening in Desk Manager. In addition to speeding up the process, it ensures registration and removes a repetitive operation from an agent who would need to reset the password manually.
By configuring this integration, you can automate signature processes using ClickSign. From a ticket, trigger the process to be initiated and updated within the ticket about its progress.
With this integration, Desk Manager will receive all configured alerts from Zabbix and automatically open tickets for all of them. It will also wait for a new “OK” alert to close the ticket. All this without direct human intervention.
With this integration, you can integrate two or more Desk Manager prefixes that will communicate with each other, opening tickets with each other and updating them when necessary. This completely eliminates the rework of having to do this manually.
This integration ensures that the service catalog changes between Normal Hours and On-Call Hours, switching it for the Client and redirecting it to the correct Service Group in the Auto-Categories of those catalogs.
This integration is versatile. Want to send a report on WhatsApp to Managers? Notify a Consultation? Remind of an important Appointment? It doesn’t matter; you can configure a template to be sent at any time to the person you want.
Integration to verify the address of a Brazilian location through the ZIP code.
Here you can create an information exchange flow between a ticket in Desk Manager and an Issue in Jira, transferring information, status changes, and attachments whenever something is changed in either of the two platforms.
Like Desk Manager’s Conversation integrations, you can now have a real-time conversation with a Desk Manager Operator on Facebook’s Workplace. All this integrated with BOT, AI, APIs, and everything Conversations has to offer!
Like Desk Manager’s Conversation integrations, you can now have a real-time conversation with a Desk Manager Operator on Facebook Messenger. All this integrated with BOT, AI, APIs, and everything Conversations has to offer!
Like Desk Manager’s Conversation integrations, you can now have a real-time conversation with a Desk Manager Operator on Instagram DM. All this integrated with BOT, AI, APIs, and everything Conversations has to offer!
Like Desk Manager’s Conversation integrations, you can now have a real-time conversation with a Desk Manager Operator on Facebook’s Workplace. All this integrated with BOT, AI, APIs, and everything Conversations has to offer!
Like Desk Manager’s Conversation integrations, you can now have a real-time conversation with a Desk Manager Operator on Discord. All this integrated with BOT, AI, APIs, and everything Conversations has to offer!
Like Desk Manager’s Conversation integrations, you can now have a real-time conversation with a Desk Manager Operator on Discord. All this integrated with BOT, AI, APIs, and everything Conversations has to offer!
Complaint on Reclame Aqui? Receive the complaint as a Ticket and control everything in one place. With a paid account on Reclame Aqui, it is possible to interact with the Ticket, and the response to the complaint will be automatically created on the site.
By our side, the sectors of your company work in harmony and with efficiency. All together seeking results.
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