Get to know the key values of your solution

Below you can consult the key values of our solution through datasheets that show how robust and capable our solution is to meet your company’s needs.

Learn about SSCs with Desk Manager

We offer a complete and flexible platform to manage Shared Service Centers (SSC), enabling companies of all sizes to improve the quality and efficiency of the services provided.

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Learn about Desk Manager integrations

Improve team efficiency and productivity, helping to provide faster and more personalized service.

Orchestrate with Maestro

Maestro is a powerful IPaaS (Integration Platform as a Service) tool developed by Desk Manager to facilitate integrations with other software.

 

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Learn more about the ITSM solution

We offer an integrated and innovative ITSM solution to improve the efficiency and effectiveness of IT processes in your organization, ensuring high-quality services aligned with business needs.

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Learn more about the CMDB app

A support team is the front line of the business; it needs to be well-aligned and have a clear strategy to help retain and maintain customer satisfaction.

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Discover the Project app

We offer a platform developed to help organize activities and manage projects in a simplified way, whether or not they are related to an open ticket with the operation.

 

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Discover Gamification

We offer a Gamification platform that incorporates game mechanisms to promote engagement, rewards, and effective learning.

 

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Learn about Desk Manager's AI

We offer the integration of advanced Artificial Intelligence technology (OpenAI – ChatGPT) to increase service efficiency and improve user experience.

Learn more about ESM and the Desk Manager universe

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Gestão

Centro de serviços compartilhado: o que é e quais as suas vantagens

Ele é a melhor solução para empreendimentos que precisam de otimização e eficiência no desempenho de seus processos, principalmente quando implementado com a contribuição da inteligência artificial.

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TI

Gerenciamento de serviços de TI: como um ITSM pode ser seu aliado

ITSM possibilita a preparação do seu setor de tecnologia para as demandas tanto internas quanto externas.

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Atendimento ao cliente

11 vantagens de utilizar um ESM na sua empresa

ITSM possibilita a preparação do seu setor de tecnologia para as demandas tanto internas quanto externas.

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ESM

Desvendando o ESM: estratégia empresarial na Era da Gestão Integrada

Você já ouviu falar em tecnologia ESM? A sigla se refere à expressão Enterprise Service Management e é uma abordagem de gerenciamento de serviços que vem ganhando muitos adeptos.

Integrate to optimize your team's time

We know how integration with other tools is essential for more efficient companies. With Desk Manager, you have access to the best integrations on the market: from business intelligence to communication.

Simplifying your management is our goal.

Count on an ally to orchestrate your team

By our side, the sectors of your company work in harmony and with efficiency. All together seeking results.