Success Stories

Desk Manager has already served more than 700 companies, see below what they say about their successful experiences.

BYD

“After implementing the platform, with Desk Manager we achieved the highest level of after-sales service in the solar market.”

Fernando Domingos

Engineering and After-sales Supervisor, BYD

Select

“The TMA to close a request was 10 days, the Select support team showed a huge efficiency gain and ended the year 2020 with a TMA of 2 days – reduced by about 5x!”

Caio Carvalho


Co-founder, Select Automation

Cobasi

“We went from 75 emails to just 1 request!”

Maurício Mello


IT Manager, Cobasi

 

Grupo CRM

“Desk Manager is a tool that can be expanded to the entire company.”

Michel Santiago


IT Specialist, CRM Group

 

IK Solution

“The agility and flexibility of Desk Manager is what led us to close with them. Our operations have been running with them for a long time.”

Leda Blagevitch

CEO, IK Solution

Ness

“All requests and management of NESS are done on Desk Manager, daily all partners receive the SLA report and requests in their email inbox.”

Ricardo Esper

CEO, NESS

Voxel Digital

“Desk Manager helps with several processes we have within the company, from the Service Desk to customer service (to be reactive), as well as in the field part.”

Nivaldo Foresti

COO, Operations Director, Voxel

 

Discover some businesses that continue to optimize their operations through our platform

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