We are an omnichannel ESM platform with integrated functionalities. Discover our features
Here is where the team spends most of their time, organizing and interacting with tickets in a very intuitive way.
Manage your projects in a simplified manner, whether related to an open ticket or not in your operation.
Here you can control all the extra expenses that your team incurs during their duties.
Create customized questionnaires with options for alternative, multiple-choice, or essay responses.
Excellent for sparking interest and promoting engagement among your employees in a fun way.
A simple way to build the knowledge base of your operation and share procedures, tutorials, and documentation.
An amazing feature within the Ticket Application with a response module for clients using WhatsApp as a communication channel.
Control deadlines and response times of your team for each ticket handled, ensuring a high level of customer satisfaction.
This App becomes essential for managers who need to control the check-in and check-out times of the team.
Here general settings of Desk Manager are made, creating permission profiles and solver groups for your business.
DISCOVER THE POWER OF MAESTRO
Maestro is the heart of Desk Manager’s integrations.
Acting as a HUB, it simplifies and accelerates processes without the need for complex code adjustments.
With an intuitive interface, similar to BOTs and Ticket Flows, the tool makes integrations more agile and autonomous, increasing the efficiency of the Desk Manager platform.
By our side, the sectors of your company work in harmony and with efficiency. All together seeking results.
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Desk Manager platform
Status API
